What are you looking for?
We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 14 days of receiving the product to the address below. No exchanges at this time! Include your order number on the outside of the package!
Please allow 5-7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).
We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process.Original shipping charges are nonrefundable.
Exchange Policy
We want to make sure you find the perfect products, therefore we’re offering an exclusive exchange program for this product! If you purchase an item and determine it’s not an exact match, simply email our customer service team with the item you would like to receive. Our team will reserve your requested item for 30 days (due to the overwhelming demand of these items, your request is subject to availability and on a first come, first serve basis. We cannot guarantee every request will be honored!).
No return labels will be issued for exchanging a product. One exchange per item, per order. We suggest using a tracked shipping service in the event our team requests you provide a tracking number, just in case! Once we receive your exchange at our facility, we will process and ship your requested item at no additional shipping cost. You’ll also receive a new tracking number at that point!